Leodex is out of service, so please do not send funds there.
Leodex is out of service, so please do not send funds there.
Let me make a very simple and short announcement, that Leodex is currently out of service, so do not send your funds there.
You might say that you see the webpage up, you are still able to deposit and whatever you can do (like seeing some Hive exist in Leodex wallet) or etc. etc. But simple truth is that service is down and below is the response of Khal in Leo Discord.
I guess there is a better mechanism like disabling the button or removing the button, or updating the status in the site as a ribbon, or more better to take the site down itself as its future plan is to merge with Beeswap services provided by Gerber (Dcity fame)
Anyway if you are all set , then just remember not to use it until you see confirmation from Khal/Leo team for using it.
But if you already used it and now become eligible for refund then you should do the following.
If you need Refund.
- Head to the Leo Discrd. (https://discord.gg/JgA4G26KNm)
- Go to the channel #tech . support
- Click on "Create Ticket" there and create ticket for your issue, do share your transaction id.
- Wait for the team to refund you, it might take weeks so be patient but not forgetful.
Maybe this refund process will suddenly make you "regular" on Leo Discord.
PS: I got refunded before I ended this post,so do not worry and do raise ticket.
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Thanks a lot for sharing about Leodex being down for good @r1s2g3, I have seen some people having funds stuck, but did not know it was no longer going to be operating, enjoy your day and stay awesome.
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Thank for sharing!
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tysm for this! I have followed the steps you have outlined here. Now I wait for @leodex to refund my 100 Hive 😑 wish I knew beforehand that it's not working anymore... now I wait I guess.. 🍀🍀
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Thank you for the note. @leodex has been down for two weeks.
I am really surprised that it took two weeks for someone in the know to make a post about the outage.
The discord server on leodex didn't work when I tried it. Others complained about the same problem.
@leodex is a swap. Swaps don't run out of money. They can become unbalance.
It appears that there was a large number of people pulling funds from Hive-Engine. So they ran out of HIVE but had ample SWAP.HIVE . A few days ago they showed 0 HIVE and 5000 SWAP.HIVE.
This is the HIVE engine Wallet
https://hive-engine.com/@leodex/wallet
and this is the HIVE wallet
https://peakd.com/@leodex/wallet
One can see all of the transactions of people sending HIVE to leodex on HiveBlocks.com. Load 18 days worth of history.
https://hiveblocks.com/@leodex
You can see all of the people who sent SWAP.HIVE to @leodex on he.devtools:
https://he.dtools.dev/@leodex
It would be extremely easy for someone at @leodex to either complete or refund the transactions.
There seems to be more people sending SWAP.HIVE to HIVE. So, I would complete all of the transactions of people sending HIVE to SWAP.HIVE; then I would complete some of the transactions from SWAP.HIVE to HIVE and refund the rest.
I am happy to see someone with clout bringing up this issue.
I think that they should disable to "withdraw" and "deposit" buttons on leodex.io until they fix the problem as people keep using the swap.
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Ah, I did realize that there were a few people talking about LeoDex not working but I didn't realize that they took it out of service.