The Other Counter :Freewrite Writing Prompt Day 2849

That fateful morning, I woke up, as some would say, from the wrong side of the bed. I tried to reason why I'm not happy, but I can't fathom anything. I showered and left for work. Reaching closer to the office, I realised I was running out of cash, so I decided to use a nearby ATM.

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At the ATM, there was no queue. I quickly hopped in, slid my card and my transaction details and boom, I got an alert without the cash dispensed. I could only see the dispense error message. What a day I murmured, then proceeded to the next ATM and slotted in my card; the same thing happened. My card was debited twice without a cash dispense.

At that point, I was losing it, but I kept telling myself, Grace, calm down, Grace, take it easy. So I proceeded to meet one of the front desk officers. After explaining my ordeal to him, he gently uttered, “Madam, sorry. Please give it 24hours, it will reverse. If that does not happen, please visit your bank to lodge a formal complaint.

However, I wasn't satisfied with his feedback, so I went straight to my bank immediately since it’s a stone's throw from where I am. Arriving at the bank, I bagged in and joined the existing long queue without a single question. I stayed in the queue for over two hours.

Finally, it was my turn to meet the officer, and I did justice to that by pouring my heart before him. I explained my ordeal to him, expecting an immediate solution to the complaint.

Source from Pixabay

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Looking at me, the officer uttered, “Madam, move to the queue at the other counter.

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What? After spending over two hours in the queue. In that rage, I looked at the officer and left the banking hall disappointed. Eventually, within 24 hours, the fund was reversed as advised by the front desk officer.

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Apparently, I never queued at the other counter.

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Thank you for reading.

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