Garante noticed that TIM processed different types of unwanted advertising phone calls without taking any consent of the higher authorities. But most of the consumers refused to receive these type of advertising calls. It didn't activated the specific verification procedure required to follow under the Public register of opposition. The individuals were fed up by these type of promotional and advertising calls. The misuse of data of both customer and non-customer placed. The data being abused by the name, address, phone numbers of the customers and the non-customers.
The complainants who raised a complain against TIM, they told that they use to receive 155 times promotional calls a month. This is regarded as a failure from the point of view of TIM's behalf in terms of properly handling the opt-ins for the promotional calls that were set up by the company.
They committed to ensure that, in all public and private sectors, data processed as required by the
Moreover, the worst thing is that these advertising messages were uttered by the voice of Adriano Celentano, accompanied by music from the film Il Bisbetico Domato, all the restive clients obeyed what was said and invested their money in unnecessary things)
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