Never Letting The Business Crumble.

Selling goods on credit is one of the fastest ways to make a business go bankrupt. While Purity was on a three months course about her perfume business, one of the most important parts of the course was managing debts in business.

“How many percentage of our goods can we sell out on credit to our customers?” an anonymous lady who’s a part of the class throws a question on the course group chat when the tutor was teaching them about debts in business.

“Once you sell five percentage of your goods on credit, you should stop right there so that your business doesn’t crumble,” Purity stars the message right away and holds on to what her mentor says.

Purity’s business starts to go well and her range of customers became wider. At the same time, there is a need to sell goods on credit to customers so she can build friendly relationships with them and they can also keep buying more from her.
Whenever there is a need, Purity calls each of her customers so they can pay their debts.

Source

“Hello ma. How is business today, ma?,” Purity gets on call with one of her customers, Mrs Eyo aiming to ask about the money Mrs Eyo is owing her.

“Please madam, give me five seconds. Let me put off the gas,” Mrs Eyo hurriedly goes into the kitchen to put off her gas cooker. Purity who has been angry due to the fact that Mrs Eyo has refused to pay her debt for over a week keeps ranting before, during and after the call.

“I just hope this woman knows how much her debt is affecting my business. If I had the money, I won’t have to take a loan to buy some goods now or even get myself in any kind of debt,” innocently, Purity speaks on call hoping for Mrs Eyo to get back from the kitchen where she has gone to put off the gas cooker so they both can continue their conversation.

Instead of that to happen, Mrs Eyo hangs up. Purity calls back for over five times but Mrs Eyo isn’t picking anymore. Something becomes fishy. The conversation was just happening smoothly but why did Mrs Eyo choose not to pick Purity’s call anymore.

The next morning, on opening the shop, Purity sights Mrs Eyo coming directly towards her shop. Purity becomes overjoyed not because she sighted Mrs Eyo coming from afar but because she saw a bundle of one thousand Naira notes on Mrs Eyo’s left hand. She could feel her money coming to her.

“Good morning madam. I came to pay up my debt,” that’s strange. Mrs Eyo never comes in the morning but something must have spurred her to do that.

“You didn’t have to worry about coming too early. I only wanted to say hi to you ma. I wasn’t calling about the money,” Purity isn’t used to lying and whenever she does, she dares not look into the eyeball of the listener. Purity’s eyes darted away and without any doubt, everyone would know she was lying.

Mrs Eyo who has made up her mind not to talk about what Purity said was forced to talk.

“You don’t have to lie. I heard you clearly when you said that the money I’m owing is affecting your business. I guess you thought you were on mute but you weren’t. Anyway, It’s your right to call and ask about your money. I clearly know that and won’t blame you on your right,” Mrs Eyo shares her true feelings .

Purity becomes surprised that what she thought no one was going to hear became known to the person herself. As part of her course, issues like this is likely to cause an issue between the seller and buyer. Instead of losing a customer, the best thing is apologize to Mrs Eyo so they can have a good relationship with each other again.

Source

“I’m very sorry, ma. I thought I was on mute when I said those words. I really needed the money because I took a loan from the bank and I need to pay it back as well,” Purity responds with a quiver in her voice.

Mrs Eyo understands that Purity’s excuse is valid and the matter was dropped right there.
Mrs Eyo continues to be one of the biggest customer of Purity but never buys goods in credit anymore. Also, Purity makes sure that she double checks her microphone to be sure that she was on mute in times like this so she won’t be at the risk of losing a customer.