The Hive Experience...For A Noob!

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(Edited)

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Onboarding is a big issue here on the blockchain...

We've seen some creative ways to help get newer members onboarded and it's sure a lot better than it was only a few short years ago.

However, this is still a major stumbling block for us on Hive. Sure, we understand what a posting key versus an active key, but for new members to the blockchain this is just one of the 'culture shocks' that they must learn.

I wanna share with you my experience over the past few days here on Hive and introduce you to @rick-scarrow

Rick is one of my best friends on planet earth. And he's been having to put up with me 'preach' about Hive to him for years. He's always been interested in crypto and has a MASSIVE hatred for traditional social media, so I figured...He would be the perfect candidate to introduce to the blockchain.

Almost 5 years later lol He's taken the dive and started his journey!

I've been going over the basics for him but what I've found over the past few days is a little scary...

Rick is a pretty sharp dude and is picking things up fairly quickly. However Hive has a massive learning curve that if Rick wasn't a patient guy, might have left before he even got started.

There is SO much to learn.

How many others have been onboarded to Hive, just to give up because it is not as straight forward as 'TikTok'?

He's getting it though....

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I've got him going through the Hive Guide and he's said it's helped, and I told him...

Once he 'understands' this delegation stuff, he might start dropping some big bucks into some stake lol

So it's been a challenge for him I'm sure, to learn the intricacies of Hive...But he's onboard and creating content now plus he seems to really be enjoying his time so far!

But here's my thoughts after helping Rick this week:

  • It must be more straight forward! Giving people all these account keys at the start is just not needed right away. Let them learn what each key does and how they will need to use it while actually...Using the chain.

  • Communities are VERY confusing at first. Especially when learning how tags work and what goes where in a post. I'm not aware but if we can get rid of hive-3734947y494 for a community name and just call it 'The Awesome Community' or something...That would help lol

  • Layer 2 is awesome! But it makes zero sense at first. Telling people they are on Hive but they can earn CTP tokens on top of Hive because it's a layer 2 token...Is just another language. The focus must be on the apps, and let the blockchain just do it's thing behind the scenes.

  • Which brings me to that...Maybe Hive is best served, behind the scenes? Let the technology do it's thing and make the applications the focal point of this blockchain. If we create a SUPER simple way to onboard and let the apps promote themselves, I think Hive will explode on so many levels!

Just a few observations...Nothing that we don't already know lol

But I'll let Rick add anything in comments below as well...See what he thinks so far and share his experiences...

Shameless promotion, make sure you give him a follow and welcome him to the community too lol. His account is @rick-scarrow

And I would love to hear what your experience has been with onboarding friends and family...

What are some of the issues they have brought up? And maybe if we focus on individual onboarding experiences, we can make it easier for the masses to experience this amazing community and blockchain!


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Indeed! I'm actively dealing with this now because im onboarding a trading community thats already familiar with crypto but the head is trying to figure out the most seamless process. The devs are always devving though so i'm not discouraged. There's a lot of new tools on the table from what i hear !CTP

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Absolutely! I have no doubt this will be so smooth in the coming months and years because I saw how far we came since...Steem lol

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I'm not aware but if we can get rid of hive-3734947y494 for a community name and just call it 'The Awesome Community

This is actually very important, I think that Hive is voluminous, with each process we apply, it's important we aim for simplification. Starting with something like this is important. I've tried onboarding some people, they tire out with the too much information that's there to learn. We're getting better though. Leofinance is aiming towards this simplification, with the sign-up processes

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The communities are such a great idea, I just think it's executed poorly and hard for regular off chain people to navigate and understand how it all works.

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Onboarding someone who's already vast in crypto to Hive has a little or no issue because they've already understood the basic terms and process but the main issue is someone who doesn't have the broad knowledge of it and that's the problem I'm having everyday with the users I have even onboarded.

Always explaining to them why it won't crash because they keep asking

Explaining every term they come across because they always ask me what the meaning is.

And so on.....

This always make it difficult to onboard new users that doesn't have basic knowledge of crypto because I don't have the strength

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so hard to explain to them too ‘where the money comes from’

start talking inflation and that, eyes gloss over.

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Hahaha, exactly, you get... Once they hear volatility boom!! You hear "So my money will reduce?" LOL

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Much love my brother 🙏.

I think I will do a post roughly a week in regarding what I see as instant differences between traditional social media vs Hive on the blockchain. Without getting into the weeds too much, I think there should be certain steps to gain the interest of noobs to come where the grass is greener, before hitting them with the numbers and acronyms. Let's face it, people can be simple.

Being a critical thinker with time to dive, what put me off for awhile was what seemed to be a learning curve that I did not have time for because it is impossible to absorb enough to make a decision on it; it takes commitment.

In short, maybe pitching to folks what is exactly the same about the two platforms (Hive & FakeBook) might help in setting the hook before the fish get scared off.

There is a term related to child psychology called "connect & redirect". The toddler is having a meltdown: you can't bring logic in at that moment because that part of their brain isn't developed yet, you have to connect to their current state and calm them down. Only once they are calm, you then redirect them to the use the logical part of their brain and explain.

For the people that are on "sucker media" (just made that up), instead of instantly trying to redirect their interests to the numbers differences, let's connect them to what they can relate with in Hive--then get them in. Once they are in, then maybe redirect slowly into the new world.

Hide the numbers, hide the charts, because the people that understand that part wont need you to explain it to them anyway.

Let's let people know you can do what you normally do on other platforms, while learning about what crytpo is all about at the same time. This literally is the easiest method of learning about crypto that I have encountered but I did not realize it till I was already in. Without Jons perseverance, it may not have happened.

The BIGGEST plus to Hive I have felt thus far (even more than the earnings aspect), is how the structure breeds positive behaviour. This is the complete opposite of FB, Twitter or any other platform with lobbied funds pumping agendas into everybody's screen. For me, that is even more important than the money. That angle would likely get more feet in the door, but that process has to be as easy as possible. You guys did a great job with the Hive Guide but I would even dumb it down farther before showing that series of videos.

Another suggestion: possibly have two separate approaches; one geared towards content creators/entrepreneurs/business; one other geared towards the average Joe/Jane. The creators will want to hear more on the ability to monetize their craft. The others just want to see what you ate today (until they see what can be done)

I was totally planning on only writing a few sentences but this is what I always do. Its okay though, @jongolson tells me my war and peace tangents will be more welcome here 😅 Maybe I should worry more about a backlash associating FB users to toddlers having tantrums lol.

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Hi @rick-scarrow - welcome to the blockchain! You will never regret using your time here, it is solely built on self developments!

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Thanks for the kind welcome! I am loving the ride so far.

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i most definitely wanna know what you are today man. living the dream out west with the halibut lol

good points bro. looking forward to reading your week-in reflection post.

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I found out that Ecency is one of the good place for onboarding. There is also hiveonboard. But overall I hear you that keys are confusing. Saving the keys make it harder on desktop and one has to be careful with the data even posting on cloud in some places like dropbox and Google drive. But if given a time, we eventually get used to as well. I think leofinance would bring in more signups with those lite accounts too.

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yeah ecency does a fantastic job for mobile. i’m actually responding to comments right now in a hospital cafeteria lol

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I’m embarrassed to say I’ve never onboarded anyone. People look at me cross-eyed like I’m selling snake oil. And then they proceed to tell me how much it’s like a Ponzi scheme. Add to those hurdles the fact that I still have areas where my own comprehension isn’t great — which makes me insecure about explaining it, and there are just too many hurdles. So I agree with you that it needs to be much simpler to get started and easier to explain.

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ya it’s a battle for sure. because it’s such a foreign concept even to those that have knowledge of social media.

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welcome @rick-scarrow!

I've been trying to onboard friends in Holland since the Sssstmit days :) and the answers are all the same: too busy, too complicated, maybe in the future, bla bla bla. Didn't even matter when I showed them a post where rewards went above 200 bucks. Nope. Lazy.

And I can say quite surely that plenty of them got into financial trouble when the pandemic appeared and a lot of businesses were closed for a long time. If they only had listened.. Lately I've at least managed to finally show one friend there (thanks to Listnerds!) that his passion has to be shared on Hive and Listnerds as it would do well. He's ill now so it may take another week or two, but at least that's one more convinced.

I've been trying to throw the ball at people here before leaving too, let's see if our last weeks suddenly means a few more onboarded people. :)

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Something this good can only continue to grow. Even if it is a slow ascend, you would think that it will slowly become easier. Plus, apps and tools will likely create more ease in the process as well.

I know I will be pushing people to hop on the Hive Train as well.

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lol that’s always an attention grabber. hey look, this post earned $300 lol captures attention pretty quick. but not sustainable

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True :) haha it lasted while the steem price was high but then votes dropped obv as account values dropped. I did have some good months though :) But I rather focus on mentioning it to people that have great skills or are already good content creators than telling random people that only signed up for the high earnings and lose interest as soon as things get tough.

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I think the community name should be changed as well because it doesn't make that much sense. If they updated it to something more manageable, I think it would be easier on the users and also for SEO purposes but I could be wrong.

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just doesn’t look inviting. literally could scare people away lol

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Congratulations @jongolson! You have completed the following achievement on the Hive blockchain and have been rewarded with new badge(s):

You received more than 340000 upvotes.
Your next target is to reach 350000 upvotes.

You can view your badges on your board and compare yourself to others in the Ranking
If you no longer want to receive notifications, reply to this comment with the word STOP

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One of the main problems I have come across and friends I have recommended Hive to is RC. The first few days you try a social network, you want to write, comment, read, in short, interact and you do it frantically. Until you have a certain domain that you already make a more leisurely use, but in Hive that is nipped in the bud. At the beginning you have no resources and you just have to stop. That makes many people leave the first day. In a world where we want everything and now waiting 7 days is not effective. It is as if you went into a store to buy clothes and they told you, think about it for 7 days and then come and take the product. How many clothes do you think they would sell?

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The easiest way around this problem is for you to delegate 20 - 30 HP to them, it will keep them going for a long time. Since Hive is decentralised it's up to the user themselves or the community if they know someone already to help them during their initial few weeks, and so far that seems to be working well

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ya i try to always send anyone i refer to Hive a few hp in delegation. if they reach out. i’ll delegate more.

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The onboarding issue currently on hive is what has to be tagged #important.

I consider the possibility of having a new user not having all his keys at first maybe for a 7 days period to get active and owner key.

Posting key can be used for the first seven days and get the other keys, this will be after he or she has been given heads up about how important these keys are, not your key not your vrypto, that the motto here.

Good to have Rick here.

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that’s my thinking too. let them poke around. make a post. here’s your posting key. after 7 days or a certain amount of rewards. here’s your active key and walk them through it.

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I think the easiest thing to tell a newbie is to write down all their keys on a bit of paper, stick it in a drawer and forget about it for a month.

Post, comment and engage as you would on any other platform, and upvote others to show your support and appreciation. Ignore everything else.

In a month's time they should have a pretty good idea what Hive is all about and how the ecosystem works.

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Oh no doubt. Print it out, laminate it, store it in a safe LOL That's what I've done lol

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This is useful. I would tell them to take a photo of it. And label it with key. Create a folder and write something that you can relate with. It just means if you need to use the keys, you have to input it manually !

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I print out and laminate my account keys for sure. Recommend everyone does.

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Zero of the people I have brought to HIVE stayed. None of them had the patience to figure things out. Or got frustrated because their post didn't make $500..

I'll go check your boy out.

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Thanks! I'm sure he will appreciate it.

But yeah...I'd say a good 95% of the people I have brought to Hive haven't stuck around. Attrition and extra confusing processes lol

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Nice post man! We should have someone to create an "onboarding tutorial video" (like SL did)! A short step by step guide would defintly put some clearity to "things"😎 If it was not for the intro video in Splinterlands I would probably got lost right away!

Things are so new to people that you have to "train them like childrens"! It is sooo difficult!

On the other hand...there are so many projects out there that it is easy to get lost in all the things, so using more than 10 minutes on a platform and dont understand a thing would probably send people away to other projects.

Easy onboarding have always been crucial for ones success in early stages... othervice someone else with utilize that unfortunately...

I am crossing my fingers that some great minds here at the blockchain takes this issue seriously and makes it easier🤌

But again, the projects that really onboard people here are soooo great that maybe things will just get sorted out by itself!

Cheers man!

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We built The Hive Guide....But it might be dated now lol Good time to tear it down and rebuild it maybe.

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Aha nice man! I will look into it, might be the time, yes.

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I am also new here. The learning curve is not steep. Steep is a 45 degrees hill, here is so steep it is almost vertical. Jokes aside, if someone is new to the whole blockchain technology it is difficult to understand the mechanics.
ps. at https://giftgiver.site/ everybody can receive a delegation for 7 days.

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I remember that site...Are they still managing it?

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Faucet is working. Delegation haven't tried it.

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Making it easier to starters will go a long way in clearing the small doubts they have as to whether the platfrom is really decentralized or is it a mere w ponzi scheme.

I do not really force people but so far I have brought in a good number of persons though

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All it takes, is one person to really embrace it...And it's worth every effort we put into it!

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Yeah, same thing here, I've been talking about earning crypto through this blogging platform since Steemit was a thing to a bunchk of friends. Some even read my posts when I remember to put them up on Facebook (which I kind of dropped a while ago!). So they see that there's potential... And I've explained to a good handful of friends how we can make some sort of income here by simply interacting the same way you do in other social media platforms, but like you said:

Hive has a massive learning curve that if Rick wasn't a patient guy, might have left before he even got started.

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Had a similar experience while onboarding people that wanted to invest in Splinterlands. The process is insanely complex even for crypto natives. Interestingly enough, people that use Reddit seem to understand communities fairly easily...

I agree that Hive should be a background thing. I bet half of Splinterlands players have no idea what blockchain they are using to play the game and that's exactly how things should be.

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I think that the most difficult concepts to assimilate could be both healing and witnessing, we have to work a lot to simplify those terms because I would say that some of the more advanced users do not understand them very well either.

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I think the idea of having Hive be something that is behind the scenes, and having an easy to use, interactive, user interface on top of it is the right direction for Hive. Most people don't care whats behind the technology as long its entertaining and easy to use. I think that allowing for shorter posts, more memes, and videos will help the community grow naturally and encourage more interaction.

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(Edited)

Oh man...

If anyone here ever needs a reality check on their understanding of crypto, just try and explain the intricacies of Hive to a n00b.

Yikes haha!


PS. Welcome aboard @rick-scarrow :)

If you persist, it will 100% be worth it in the long run.

See you around mate!

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Thanks man! We all have to start somewhere but its already making way more sense then it did a week ago. As you say--persistence!

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I have not onboarded anyone to Hive yet, but I have helped people find CTP and Listnerds, it boggles my mind as to why they do not want to watch the training videos it is weird because they are easy to watch and really short.
Do you find the same thing to be true?

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More times than I care to count lololol

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lol I thought it was just me. Now more than ever I find that I really need those videos 🙏 Especially the ones in CTP, I find that we watch the video and through practice are mind opens, then I watch the video again and boom nuggets that were not there previously because I did not have enough experience to see them. 👍

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