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OK he needs resource credits. All accounts need some of this in order to do anything.
He must power up any Hive he has to HP - it doesn't count toward resource credits unless it is powered up. I'm going to delegate (lend) a little to him so that he won't run out so easily.
I have no idea what ecency is. I think it is just one of many front ends an account can use to access the Hive blockchain. I prefer Peakd. Try signing up at peakd.com. Will require the posting key (and activity key to move funds around) that he/you got when starting the account. Much easier to understand and navigate than other front ends I have tried. I think I may have tried ecency long ago and gave up on it.