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It is one the toughest job i agree. When we shifted to Delhi, our transportation truck didn't reached on time. It was delayed for 3 days , and it was all ruckus as we had to spend those days as it is. Then again the transporter started asking for more money because if their Challan...it was in 90's but since then never get into this tussle.
That is the root cause of most problems - people do not value your time and they are not as committed as we expect.
They could never be .. People wanted to carry out the task in their own way.