The Disappointing Side of Online Shopping: A Sad Experience with A Courier Service📦

A Beautiful and Wonderful day to each and everyone!👋😊💖🌸

Hello to all of my friends here and of course to all my dear fellow hivers in this lovely community!🩵🩵🩵

How are you all today? I hope everyone is doing well and happy right now. This is me @lj1728, first time sharing here my experience from my daily life with all of you.💕

This time, I would like to share a dissapointing experience I had with an online order and courier service. Sometimes, even when we are excited to receive our parcels, things don’t go always as expected.

As someone who loves shopping online, especially during sales, I usually prefer ordering our household supplies through shopping apps like Shopee because it is convenient and allows me to save money through their discounts.

Recently, I ordered several items from the official S&R store on Shopee. I bought some household essentials, including fabric conditioner, hand wash, and a room deodorizer. I also added a pack of Smartfood popcorn to my cart because I thought it would be nice to have some snacks ready for our family movie time. I was excited to receive everything because I knew these items would be useful for our home.

However, when my parcel finally arrived, I immediately noticed something unusual. The sides of the box were damaged, with several parts looking torn and poorly handled. I felt worried as I opened the package to check if everything inside was still in good condition.

Unfortunately, my Smartfood popcorn was already slightly open, and some of the popcorn had spilled inside the box. I was reallu disappointed because I had been looking forward to enjoying it while watching movies with my family. It was also frustrating to see my order arrive in that condition especially since this was first time experiencing something like this.

I understand that parcels sometimes go through a long journey before reaching their customers, but I hope couriers will take better care of the parcels entrusted to them. After all, customers pay for their orders and expect to receive them in good condition.

Thankfully, S&R processed my refund for the damaged popcorn immediately which made me feel a little better about the situation. Although the experience was disappointing, I appreciated how the store handled my concern but delivery still matters. Hopefully, my future orders will arrive safely and in good condition.

Have you ever experienced something similar with the courier? Feel free to share some of it in the comments. Let’s hope for a better service in the future.

These photos were all mine and taken with my iphone13pro while the lead image was edited through Chatgpt.✍🏼👩‍💻

Lots of love,
LJ💖