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At the moment we're stuck on getting uploaded documents to be viewed and accepted. If we can progress one more stage we'll be able to talk with a real human, but for now whoever it is that is denying our documents is doing it through a software program and we can't directly communicate with them. If I could just get to the interview stage I'm sure we could clear up any concerns, but they seem to not want to let us get that far.
That sucks, especially knowing that due to some stale (coded) system you're application gets into limbo somewhere, if I read it correctly.
I guess the AI hasn't reached the system yet (trying to lighten the mood π).
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